Arrive at Dubai International Airport to a warm welcome: friendly staff will guide you through the airport and all custom formalities. Inspired by legendary Arabic hospitality, marhaba – or “welcome” in Arabic – has been helping passengers as they arrive into and depart out of Dubai International Airport since 1991.
Marhaba's comprehensive range of airport meet & greet and lounge services makes arriving simpler, quicker and less stressful from tourists and families, to VIPs and corporate customers.
The marhaba meet & greet service offers four packages: Bronze, Silver, Gold and Family. Whichever package you choose, you can be assured you'll be well looked after on arrival. Whether you're a first-time traveller, a family with children, or a frequent flyer, you can book marhaba services to take care of your travel formalities.
The service option:
Bronze service
- A warm welcome on arrival before immigration – please go to the marhaba counter and look for your name on the marhaba plasma screens
- Assistance and guidance through airport clearance and all related formalities
- Escort through immigration formalities and the security screening
Silver service
- A warm welcome on arrivals. You will be met as you enter the terminal by a marhaba agent holding a name board
- Assistance through all airport formalities and clearance through marhaba's dedicated fast track counter
- Complimentary porter services and assistance with baggage
Gold Service
- Dedicated one-to-one escort from arrivals. You will be met as you enter the terminal by a marhaba agent holding a name board
- Assistance through all airport arrival formalities
- Assistance at the baggage belt area and complimentary porter service
Family Service
- Meet and greet on arrival as you enter the terminal
- Accompany and escort you all the way through the airport formalities
- Fast track through immigration and security
- Complimentary porter service to assist with baggage on arrival in the baggage belt area
- Baby stroller
